The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Student”, “Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We” and “Us”, refers to Dr Amy Ltd registered in England and Wales under Number 13549955 with its registered office at 82 Cavendish Drive, Birkenhead, CH426RQ. “Party” and “Parties” refers to both the Student and ourselves, or either the Student or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Student in the most appropriate manner for the express purpose of meeting the Student’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law.

These Terms and Conditions form part of the Agreement between the Student and Ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance of, the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

General: The laws of England and Wales govern these terms and conditions. By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Privacy Statement: We are committed to protecting your privacy and is committed to protecting your personal data. Our privacy and control policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. For more information on your individual rights, please see the Information Commissioner’s Office’s website.

If you wish to find out more about our privacy policy or information we hold, please contact us on [email protected] or by contacting us in any of the usual ways. 

Confidentiality: We are registered under the Data Protection Act 1998 and as such, any information concerning the Student and their respective Student Records may be passed to third parties. However, Student records are regarded as confidential and therefore will not be divulged to any third party, other than professional bodies such as the General Medical Council if legally required to do so. Students have the right to request sight of, and copies of any and all of their Student Records which we keep, on the proviso that we are given reasonable notice of such a request. Students are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Students with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Payment Terms:

A non-refundable deposit of £500 is required to secure your booking for training. We accept bank transfer as an acceptable method of payment. All due payments must be received in full 4 weeks prior to the commencement of training.

Cancellations, Amendments & Refunds:

The deadline to receive a full refund for your booking (excluding the deposit) is 28 calendar days before the first or only day of training. Any cancellations received after this deadline will not be eligible for a refund or rescheduling unless stated explicitly below.

Complaints or Contact Us: If you have any suggestions, comments or complaints and wish to contact us, please do so by writing to us at [email protected]

Waiver: No waiver of any of the provisions of these Terms and Conditions or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

Disclaimer: Our learning materials and all information contained on them are provided on an “as is” basis and are intended for medical professionals. It is provided without warranty of any kind, express or implied.

We rely on both academic and industry sources to confirm the accuracy of the information presented and therefore we as the publisher and our editors and presenters cannot guarantee its accuracy. Delegates should be aware that professionals in the field may have different opinions. Because of this fact and also because of regular advances in medical research, we strongly recommend that readers independently verify facts. Ultimately it is the student’s responsibility to make their own professional judgements. Description or reference to a product or publication does not imply endorsement of that product or publication, unless it is owned by Dr Amy Ltd and in which case is subject to the relevant disclaimers.

To the fullest extent permitted by law, Dr Amy Ltd and its staff are not responsible for any losses, injury or damage caused to any person or property (including under contract, by negligence, product liability or otherwise) whether they be direct or indirect, special, incidental or consequential, resulting from the application of the information given during training or from the application of the information on this website.

To the fullest extent permitted by law, we will not be liable for any direct or indirect or consequential losses (including loss of profit, revenue, anticipated savings or wasted expenditure) other than when your booking cannot be fulfilled, following the conclusion of a binding contract and in which case Dr Amy Ltd shall be liable only for the fees paid for the booking.

Notification of Changes: The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the website will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. If any of these conditions are deemed invalid, void or unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any other condition.

Training Terms & Conditions:

The following policies apply to all Dr Amy Ltd training services unless otherwise noted in the corresponding event materials, and should be taken in addition to the terms outlined above. Please read all individual event information thoroughly. 

Bookings: Right of access to all training courses provided by Dr Amy Ltd is given to the person whose details were entered when booking with us and the minimum age of any applicant is 19 years of age. When booking for others, their details must be entered at the registration stage. You accept responsibility for all activities that occur under a booking in your name.

Students must be fluent in English to attend a practical placement or assessment.

Code of Conduct: All students must abide by the Dr Amy Ltd Code of Conduct. This can be found within the Dr Amy Ltd Student Handbook which is provided upon booking of a training course. We reserve the right to cancel further training if a Student fails to abide by the Code of Conduct. Should a student fail to abide by the code of conduct no refund will be made for any moneys paid up to that point.

Cancellations, Amendments & Refunds: We understand that sometimes plans change and you may need to change your training bookings. Please see below our Terms & Conditions for how we handle cancellations and amendments for event bookings.

(a) Booking Cancellation by Student: The deadline to receive a full refund for your booking is 28 calendar days before the first or only day of training. Any cancellations received after this deadline will not be eligible for a refund or rescheduling unless stated explicitly below. The deposit is nonrefundable.

Cancellations will be accepted in writing only to [email protected] and must be received by the stated cancellation deadlines. Refund requests must include the name of the attendee and/or transaction number. Refunds will only be credited back to the original payment method.

Mentoring Days & Observation Days

If rescheduling is requested with at least 28 calendar days notice, no additional fee shall apply. 

If rescheduling is requested with less than 28 calendar days notice, no refund shall be given.

1:1 Training Sessions (excluding the above)

If rescheduling is requested with at least 28 calendar days notice, no additional fee shall apply.

If rescheduling is requested with less than 28 calendar days notice, no refund shall be given. If the booking was part of a Course, it will be lost and need to be repurchased.

(B) Attendee Substitutions

A substitute may attend an event in your place at no additional charge if:

(i)    you give us notice in writing at least 2 working days before the training start date;

(i)    you include the contact details of the substitute;

(ii)   the substitute accepts to be bound by these terms and conditions; and

(iii)  the substitute meets all entry and eligibility criteria for the training.

(C) Booking Cancellation by Dr Amy Ltd

Dr Amy LTD reserves the right to cancel an event. If Dr Amy LTD cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the cancellation or postponement of an event, the Student has the right either a full refund or to transfer the registration to a new, future date. 

(D) Student Lateness: If a student arrives late for their scheduled session whereby the patient is forced to miss their treatment, that student will incur a fee in order to reschedule the session.

Refunds: Our refund policy complies with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which relate to distance selling.

In accordance with the above law there is a 14-day cooling off period during which time you have the right to cancel your purchase. If you decide to cancel, we will refund your payment within 30 days of your cancellation.